- 5 wallets
- cold wallet generation
Download the BitFreezer app now and transform your smartphone into your very own secure cold wallet for your cryptocurrencies
A cold wallet is a safe and easy way to store your cryptocurrencies offline, offering you maximum protection. Our Bitfreezer app turns your smartphone into a wallet for your tokens. No longer will you need risk storing your crypto wealth online.
Cryptocurrencies are a new and exciting industry, however, it is also full of risks. Safe storage has been a major issue. But rather than accept the risks, we have come offering solutions. We created the BitFreezer app so that you and you alone have control of your funds.
You are your own bank, and you shouldn’t have to trust your crypto wealth to some faceless company online. With the BitFreezer app, you can put your coins directly in your front pocket.
Our patented double layered, triple element technology ensures the highest level of encryption when accessing your cryptocurrencies from your smartphone. When carrying out any transaction or checking your wallets, your crypto is protected. We even have processes in place to recover your wallets in the event your phone is lost or stolen.
We value privacy and do not store any sensitive user information online. Your cryptocurrency storage is on your phone rather than on any server, meaning your holdings are known only to you. All managed by you with user-controlled keys.
Check, manage and transact (“cold transaction”) from your wallet directly from your smartphone. Check your wallet status and history via the web app.
Easy to use app to manage the cryptocurrencies stored on your phone. Send, receive and “cold” store your cryptocurrencies all via your smartphone app.
Access your wallet online via Web App. See recent transactions, balances and manage your profile.
unique, patented multi-layer encryption process where your phone or external device holds the keys.
Bitfreezer is a service that doesn’t stand still, we constantly strive to give you the best the industry has to offer.
We listen to our customers and would like to give you a say in the development of our service. Through community vote, we are providing a means for you to vote for key initiatives we would like to run by you.
Install the app by searching “Bitfreezer” in the app store or request beta access through this website. Then follow the instructions.
Click “register” to set-up your account, be ready to provide a memorable username and password.
Now that you are registered, you can create multiple cold wallets for your cryptocurrencies. Follow the instructions within the app.
With every cold wallet generated, you will receive a key. It is vital that you store this key offline. In the event you should ever need to recover your wallet, this key will be the only way this is possible.
Conduct transactions from the wallets on your smartphone. Simply follow the instructions to connect keys and to send/receive funds.
Choose the best plan for you
If you prefer to use a computer interface rather than a smartphone. Monitor your stored cryptos through our online web-app.Open wallet
Please do not hesitate to leave your honest opinion about the app. We are eager to improve our technology to make sure people leave their hardware wallets behind in 2018. email@example.com
Please add more crypto support. If beta goes well I will definitely use it as a default wallet for Hodl.
Initially I was a bit concerned about using the new kid in the block, but having used their wallet a while I found it sleak and easy to use. When I reached out to the team recently, they were quick to respond and covered everything I needed.
I have been using BitFreezer since alpha. I have found it easy to use and reliable and am now plan on using it for the majority of my bitcoins. It's easy to use and so far I have had no problems.
Which digital currencies can I store on the BitFreezer App?
Currently we support secure storage of Bitcoin (BTC), Litecoin (LTC) and Bitcoin Cash (BCH)
Why are you so secure?
Our security level is best described as “paranoid”, or at least that’s how our team like to put it. Our proprietary method consists of AES, P2P and asynchronous encryption providing unprecedented security of private keys as well as your credentials, backups and all internet traffic. Our tests have shown that our app is offers greater protection than some hardware wallets.
How can I store my wallet offline using a flash drive?
Please connect your flash drive to your smartphone, download and install application that supports it. Connect the flash drive, create a wallet in the app, once share screen pops up please select the share option to the app you have downloaded for the flash drive. Save your keys. Make sure you have the flash drive on you when you want to initiate a transaction, you will need this to open a file with BitFreezer app to unlock outgoing transactions.
I can not send crypto, the send button is locked.
Please use the keys you have saved when your originally set up the wallet. Click the “share” or “open with” button and select the BitFreezer app as a destination. Login to your account and now you can safely send your crypto assets.
What if I did lose the flash drive with the keys?
Please restore the wallet using the seed you should have written down when creating the wallet, you can then be able to backup your wallet file again.
How can I get a refund?
If it is less than 14 days since you purchased a subscription, please send us an email from the email your account, this should specifically request for a refund and give the reason why. We will then refund your purchase.
Can I purchase subscription using crypto?
We are working hard to integrate a crypto payment system so we can accept crypto payments.
How do I backup my keys using BitFreezer Vault?
Once creating a wallet please select the BitFreezer vault app as a destination from the share menu.
When will you add new currencies?
If you are a user of the BitFreezer app, you can vote for new currencies using the “vote” tab in the application. You decide which one comes next.
How do I send digital currency to another wallet?
Please select your wallet file from the location you have stored it in, open it via the BitFreezer app using a share menu. Login using your credentials which you set up during the initial launch of the application. Select the wallet you want to send crypto from and click the send button. Please copy and paste the wallet address you want to send funds to, add an optional description, then choose the amount, select the fee amount, click continue and confirm the transaction.
Where can I find my wallet address?
Once within the app, please open the menu on top left and select address book at the bottom, then select my addresses.
How do I receive crypto from someone else?
Please navigate the wallet you want to receive funds to and click request icon at the bottom. You can copy your address and send it to the sender, alternatively, you can type in the amount requested to receive and provide the generated QR code for the payee.
I’ve sent funds but they do not display on the receiving side
Depending on the cryptocurrency you are sending and the fee amount you have provided during the transaction initiation it can take from 1 min to 24 hours for the transaction to go through. Most of the time it should take no more than 30 mins for the transaction to be confirmed. Until then it gets displayed as a pending transaction.
Why do I have to pay fees if the app is not free?
We do not charge any commission, the fee you are selecting when sending digital currency is a so called “miner fee” - it's a blockchain commission for your transaction. The higher the fee the faster the transaction.
How can I cancel a transaction?
Unfortunately, the nature of blockchain does not allow any diversion or cancelation of any initiated transaction. Please, make sure you double check all details when confirming a transaction. In the case you made a mistake it is worth trying to ask the recipient to refund the payment.
In a transaction history there is a link to an external website, what does it represent?
To confirm that the transaction is passed onto the blockchain, a link is generated with all relevant info about your payment.
I have forgotten my password, how can I reset it?
We sincerely believe that we have created the most secure mobile wallet. To maintain such level of security we have limited restore functions to avoid unsanctioned access to the wallet. If you indeed have lost your password, please refer to the seed that was displayed when you created your wallet. Restore your wallet using the seed and reset your password.
How can I restore my wallet using my recovery phrase?
If the currency allows such action you will be able to recover your wallet using recovery phrase which was presented to you upon wallet creation.
How can I delete a wallet?
Since wallets are free to generate and use we do not recommend such action. However, if you want to delete all wallet data from the BitFreezer app, please go to settings, at the bottom of the page select the remove wallet data icon and proceed with the instructions.
How do I import my existing wallet?
We do not recommend importing wallets to your BitFreezer app because your private keys/seeds could be exposed prior to import. The best case scenario would be to set up a new wallet and transfer funds from previous wallet to a brand new one. However if you are comfortable with the security of your previous storage option, go through following steps. Once on the create wallet page, click on import existing keys, insert your seed/private keys and click continue. Wait for the wallet to synchronize, once you see your balance, this means your wallet has successfully been imported.
Can I use pending funds I’m about to receive?
You are able to initiate future transfers and use the pending funds, however the transaction will only go through once your incoming transfer is confirmed. The process will be initiated automatically.
Can I use the BitFreezer app wallet address as a receiving address for my mining rig?
Yes, your wallet addresses are consistent, you can use your addresses for mining payouts. Such technology is possible thanks to the security level of BitFreezer.
I’ve lost my seed/private keys, how can I restore the wallet?
Unfortunately, there is no way to restore your wallet access. We do not store any of your sensitive information for security purposes.
Which devices/platforms you support?
The iOS mobile app provides maximum functionality, Android is now undergoing testing and will be released soon. The online web platform allows you to check your transactions, see your balance and history, however, for security purposes, it is not possible to send crypto from the web interface.
Is the password for my account the same one for my wallets?
It is, however for enhanced security you have an additional option to set up a password for a particular wallet upon wallet creation, please specify desired password at the bottom of the page
How to proceed with manual backup?
If you accidently lost your seed, you have the option to create a backup file to use the wallet using the BitFreezer app. Please navigate to settings menu and select export private keys option. Choose destination and store files securely without permanent internet access.
How can I contact BitFreezer support?
If you have a question which is not covered in our FAQ page, please, contact our support team via the app using the link in the menu. Alternatively, you can always drop us an email on firstname.lastname@example.org and our team will help you as soon as possible. We strongly recommend subscribing to our social networks to keep up to date with all vital news and updates regarding our company and services.
What is the minimum amount of crypto I am able to send?
The minimum transaction amount will vary depending on the currency using. For our most popular cryptocurrency Bitcoin (BTC) the minimum amount is 547 satoshis. (0.00000547 BTC)
I am not receiving my authorization email.
If you have successfully signed up, you should receive a confirmation email. In the case where you did not receive an email please:
- Check your spam folder, then mark the email as “not spam” to ensure you will get vital emails from us in the future.
- If you don't see the email in your spam folder, please double check the email you used in the app is correct.
- If the above hasn’t resolved the issue, please contact our support team: email@example.com
My App keeps crashing
Please delete the application and reinstall it. In some rare cases the cache is not cleared up after the update. If the problem persists, please contact our tech team via contact us via website or the app.
What makes you different from competitors?
As developers we think it's unethical to judge our competitors work but we can elaborate on our pros. Privacy at its best - we at BitFreezer do not store your keys/seeds or any sensitive information, only your credentials to verify your login. Security, since we do not store your keys it is pointless to attack our servers since they do not store any valuable information. On the other hand, all keys are encrypted on your chosen device and transmitted in a secure way so interception of keys is highly unlikely. Subscription allows us to continuously add new features and improve our service. Lastly, mobility is the best about BitFreezer app defacto you are carrying your hardware wallet anywhere you go.
How do I get the mobile App for my phone?
Please visit our website where you can find links to appropriate stores.
I do have tokens from ICO on my ETH account however I can not access them
If we do not support your ICO token the best way would be to purchase BitFreezer Hardware wallet or to transfer your wallet to supported provider. Please note that we are regularly adding new tokens support.
Please fill in the form below
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